Help center / Understanding the data

Customer status

How MRRly uses the different types of customer status.

Lead — consumers who have not yet paid, for example, a consumer who uses a trial plan. When importing data enter 0 in the payment box (amount paid).

Active — customers who have a subscription in the current period.

Past due — customers who paid in the current period, but this period is the last one in the history of this customer.

Canceled — customers who have at least one paid period, but there is no current payment.

Use the subscription status when working with the customer list.

You can also see it in the consumer card.

Most importantly, you can use the consumer status to build custom segments.

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